If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).
Skip Navigation

Questions and Answers about Storm Safety
Why is it so dangerous to use candles if the lights go out?

The risk of fire is too great. If you must use candles, be sure to place them on a stable surface away from flammable materials, and keep a close eye on children and pets.

NEVER leave a candle burning when you go to sleep or leave the house.

Who gets power back on first after a big storm?

Electric companies follow a set of rules when they're fixing power lines:

  1. 1. Make sure streets are safe by clearing downed power lines
  2. 2. Make sure emergency helpers like hospitals have power
  3. 3. Check the power plants to make sure the generators are still working
  4. 4. Fix any damaged high-voltage transmission lines, substations and smaller distribution lines
  5. 5. Reconnect power to houses, schools and offices

How long will food stay fresh in the refrigerator or freezer if the power goes out?

Refrigerated food will stay cold up to six hours; frozen food will keep for about two days - if the door is not opened. Every time you open the door, up to one-third of the cold air can escape!

How do utility workers climb the poles to fix the power lines?

They wear "climbing spurs" on their boots to keep their feet from slipping, and they use a thick leather strap to pull themselves up.

You can help keep utility workers safe by reminding grown-ups not to post signs on utility poles. Their climbing spurs could slip on the nails or staples, or their special rubber gloves and protective equipment might get damaged.


Links for teachers and parents:

• Alliant Energy Storm & Outage Center
• American Red Cross: Prepare Your Home and Family
• Federal Emergency Management Agency (FEMA): Plan & Prepare
 National Weather Service: Weather Safety
• National Safety Council: Emergency Preparedness Plan